Terms & Conditions

The person, who makes the booking, must be aged 18 or over, accepts these conditions on behalf of the party and is responsible for all
payments due from the party.


A minimum deposit of £50 (fifty pounds) per person is required to hold a booking which is non-refundable and non-transferable under any circumstances. Tickets are released to the customer(s) only upon successful completion of the payment(s). If you pay the deposit and fail to pay the balance in time you will lose your full deposit, as it is non-refundable and non-transferable and you

will also be liable to pay for further cancellation charges.
Only initial deposit can be made by credit / debit cards (all major cards are accepted) but the balance payment has to be made direct into our company’s bank account by bacs, direct transfer or cash. No cheque payment is acceptable for immediate purchase.


Any request for changes or amendments must be submitted in writing and some changes may be subject to additional charge. Date changes before ticketing will cost £25 plus fare difference if applicable. And after ticketing £50 plus airline charges, subject to airline permitting changes. Name changes to any booking before ticketing is treated as cancellation of the booking and thus cancellation rules will apply for further rebooking (see in paragraph 3, line 2). Name changes is not permitted after ticketing


Any request for cancellation must be submitted in writing. If you cancel your booking before ticketing you will lose your deposit and in addition, you will have to pay a £50 cancellation fee,  £75 plus airline charges will apply for any cancellation after ticketing and the refund is subject to airlines refund policy.


Please note that most of the discounted airline tickets are non-refundable or partially refundable which is subject to cancellation,
administrative and service charges. The refund process takes approximately 8-12 weeks but may take longer in case of further investigation requires.

Refundable amount will only be made after we receive the money from concerned airline or consolidator. No interest will be paid on refundable amount. Refund will be made into a pre-designated bank account or will be reimbursed into the relevant card used for payment. Tickets, which are returned after 1 year from the date of issue, will be classed as expired and there are no refunds due for those tickets.

Prices And Price Guarantee

Initial deposit only guarantees the reservation not the fare and taxes which may change. We reserve the right to impose a supplementary cost to the ticket price due to changes in taxes, airline charges, fuel charges, airport taxes, exchange rates, etc.
Already issued tickets are not affected by the above changes in price.

Passport, Visa And Health

It is the passengers own responsibility to ensure the validity and accuracy of his/her passport, visa and necessary health documents.
We are not responsible for loss or vexation caused by faulty or incomplete documentation.


Any complaints must be submitted in writing through our complaints department email info@gypsifly.co.uk
Verbal or over the phone complaints are not considered for further processing